Administration Officer

About the role

As the Administration Officer – Extended Care, you will provide professional, confidential, and high-quality administrative support across Clinical Operations within Community and Oral Health Services. Working across multiple locations, you will play an important role in supporting patients, visitors, clinicians, and multidisciplinary teams to ensure the smooth delivery of health services.

You will deliver frontline customer service, maintain accurate records and databases, utilise a range of health information systems, and contribute to efficient administrative processes. This role requires flexibility, strong organisational skills, and the ability to work both independently and collaboratively within a rotational workforce environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide high-level administrative and frontline support to patients, visitors, and staff while maintaining confidentiality and professionalism.
• Deliver excellent customer service through face-to-face and telephone interactions, responding to enquiries and providing accurate information.
• Utilise a range of health and corporate information systems to support administrative operations and patient services.
• Manage records, databases, mail, and document tracking systems in accordance with legislative and organisational requirements.
• Work effectively within multidisciplinary teams while adapting to changing priorities and supporting services across multiple locations.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED